The last two Juniper M10i routers were delivered to the new datacenter today. Sadly, only one of them is usable. The other had damage to the box that made me curious, and the two shock sensors had both been tripped. Opening the box revealed that the handles on the two included power supplies had been smashed and bent inward, and the filler plates had been popped out of the front. Which implies to me a back-to-front shock. But man, what the hell did they do to this thing, play forklift soccer with it?
|Tripped shock sensor
This is not what you want to see on the outside of the box carrying your $20k chassis.
|Bent power supply handles
Bent handles on the two power supplies.
Four or five of the front filler plates on the M10i were popped out from the shock.
So it should go without saying that UPS Ground (the carrier that has their label on the box) is going to be taking a big ol' healthy bite of a $20k shit sandwich and reimbursing Juniper for the damaged unit they now have to replace. Meanwhile I will have to wait for another M10i to be shipped to me as an RMA... argh.